Frequently Asked Questions
How does Translive work?
Translive easily connects a cargo owner and a carrier to one another, where the best offers can be selected for both parties. The platform automatically generates necessary documents. Cargo owners are given the opportunity to monitor the shipment processes and ultimately it simplifies the whole transit for both parties.
In which directions can I transport the goods?
Our service is available worldwide. Any land transport shipment can be done with the help of our network of international logistics partners.
Is it necessary to register?
Registration is a simple process and is necessary for both parties, for the cargo owners and the carriers. By registering you will create your personal account and will be able to track your shipments, orders, payments, monthly statistics and have other similarly useful information.
How to make cargo insurance
All our shipments are 100% insured. Cargo is insured with the value noted in the invoice. Insurance rates are always competitive, or the best in the market.
What types of cargo can be transported?
All types of cargo can be transported, including food, alcohol/carbonated beverages, perishable, dangerous goods, oversized cargo, medicines, seedlings, advertising and construction materials.
How to find an order/make an order? (for carriers)
Upon successful registration as a carrier, you will have access to a complete list and description of the currently active/available cargoes and the important details of shipments. From the options you are interested in, you will be able to choose the best one and with a click of a button, you will be able to make an offer to the cargo holder. If confirmed, all the necessary documentation will be instantly signed by the platform. The main thing is that it only takes a few minutes from finding the cargo to signing the order and it will no longer be a long tedious process.
Is it necessary to register?
Registration is a simple process and is necessary for both parties, for the cargo owner and the carrier. By registering you will have a personal account and will be able to track your shipments, orders, payments, monthly statistics and get other similarly useful information.
How do I register?
Registration on our platform is one-time. It is necessary to enter the user/your personal information and upload the necessary documentation and after authorization, you will be able to receive all our services without any restrictions. The important thing is that the registration will take you just 5 or 10 minutes.
For whom is Translive for?
Translive is designed for: A. For cargo owner companies and individual entrepreneurs who want to import or export any type of goods, therefore, are looking for the most optimal/efficient option for the transportation services; B. For local and/or international logistics companies and individual entrepreneurial carriers who transport cargo internationally and want to find potential customers quickly, easily, and on the most acceptable terms.
How is the shipping service fee repaid?
With the help of our financial partners, our carriers will receive the service fee within 2 or 3 days after delivering the cargo.